Reminders & Notifications
Keep patients in-the-loop without playing phone tag.
How it works
Mika automatically sends booking confirmations, reminders, follow-up, and reengagement messages at every stage of the patient journey. Customize timing and wording based on appointment reason, provider, and location.
Everything syncs back to your EMR, so your team is in the know.
Reminders & Notifications highlights
Patients show up. Prepared.
Mika automatically sends personalized reminders and notifications before every appointment via SMS, email, or voice. Patients stay informed, show up prepared, and your team doesn't lift a finger.Clinics using Mika see no-show rates drop by up to 80%.
- Customize when reminders go out and what they say
- SMS first, with email fallback to maximize patient reach
- Auto-detects mobile vs. landline and switches to a voice call when needed
- Booking confirmations go out automatically the moment an appointment is made
Everything the patient needs, in one place
Every notification includes a secure link to the patient's personal appointment hub. From there they can confirm, request to cancel or reschedule, check in, add the appointment to their calendar, and review prep instructions. No app, no login, just a secure link that works on any device.
The right experience for every patient
Not every patient needs the same communication. Build customized flows triggered by appointment type, provider, or location. Every patient gets exactly the right information at exactly the right time, automatically.
- Trigger automation journeys by provider, location, or appointment reason
- Set a default journey for your clinic and customize from there
Cut no-shows and manual outreach today
Customize a Mika AI assistant for your clinic - connect with our team today
Care doesn't stop when the appointment does
Mika automatically sends post-visit instructions, care plans, and follow-ups after every appointment. Patients who need additional treatment or a reminder to rebook get the right nudge at the right time, without anyone on your team having to remember to send it.
Everything stays in sync
Optional
Confirmations, reminders, and status updates sync directly back to your EMR. No manual updates, no double entry. When a patient confirms or checks in through their appointment hub, your schedule reflects it automatically.
Allow for fast online check-in
Optional
When you add Check-In, every patient gets their own personal portal, no sign up, no login, no hassle. Less chaos at the desk, smoother days for your team.
- Patients can confirm, reschedule, or cancel before the visit
- Front desk has real-time arrival visibility
- Works on any device
Better together: Pair Reminders & Notifications with other skills
Mika AI's Reminders & Notifications skill is powerful on its own. But when you pair it with Mika's other skills, the whole visit runs itself.
Reminders & Notifications
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Forms
One interaction, everything they need
Reminders and Notifications keeps patients informed and on track before every visit. Pair it with Mika's Forms skill to collect intake, consent, and screening information in the same interaction. Together they ensure patients arrive prepared and your team has everything they need before the appointment starts.
Reminders & Notifications
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Messaging
Arrive ready, staff stay focused
Reminders and Notifications automates every patient touchpoint from booking confirmation to pre-visit instructions. Pair it with Mika's Messaging skill so your team can reach patients when needed. Need to let patients know about last minute changes to your schedule? No problem. Need to send a personalized message with documents attached? Handled.
Providers love Mika - Here's why
Oh my goodness this is game changing and I'm so excited to use it. It typically takes me 5 days to chart for just 2 patients but with this, I'm able to complete my notes and charts in no time.
J.T., Physician
AI Scribe is an incredible addition to my practice - it saves me 2-3 hours of charting time every day, while still capturing a great amount of detail in my chart notes.
O.S., Physician
Your company's Mika scribe is the first piece of technology that I have used that has actually HELPED me. It makes me more efficient and saves me tremendous time and energy performing the tedious task of charting.
G.J., Physician
As always, Mikata has dazzled me!
I.U., Clinic Manager
I used the Mika scribe feature for all 23 of my patients yesterday and it worked perfectly!
J.T., Physician
The interface makes it easy on our staff to send out regular appointment reminders to the 200+ patients who are seen daily in our clinic.
S.A., OBGYN
The Mikata team has been easy to work with and eager to enhance features that make a difference to our clinic operations, like COVID-19 screening language.
The Associate Clinic
Adding Mikata to our clinic team was a great decision.
The Associate Clinic
Our no-show rate has plummeted since using Mikata for appointment reminders, and patients love the usefulness and aesthetic of Mikata.
South Side Women's
We have improved safety and efficiency at our clinic by using Mikata's patient screening tool during COVID.
South Side Women's
Mikata has a great team to work with.
South Side Women's
We're able to effectively communicate with our patients via text messages using mikata.
Caleo Health
We're able to provide our patients with timely updates regarding safety precautions and changes to service delivery during the pandemic.
Caleo Health
We have been very pleased with the service. Set up was very easy and the transition from our previous provider went incredibly smooth.
Papillon Medical
Oh my goodness this is game changing and I'm so excited to use it. It typically takes me 5 days to chart for just 2 patients but with this, I'm able to complete my notes and charts in no time.
J.T., Physician
AI Scribe is an incredible addition to my practice - it saves me 2-3 hours of charting time every day, while still capturing a great amount of detail in my chart notes.
O.S., Physician
Your company's Mika scribe is the first piece of technology that I have used that has actually HELPED me. It makes me more efficient and saves me tremendous time and energy performing the tedious task of charting.
G.J., Physician
As always, Mikata has dazzled me!
I.U., Clinic Manager
I used the Mika scribe feature for all 23 of my patients yesterday and it worked perfectly!
J.T., Physician
The interface makes it easy on our staff to send out regular appointment reminders to the 200+ patients who are seen daily in our clinic.
S.A., OBGYN
The Mikata team has been easy to work with and eager to enhance features that make a difference to our clinic operations, like COVID-19 screening language.
The Associate Clinic
Adding Mikata to our clinic team was a great decision.
The Associate Clinic
Our no-show rate has plummeted since using Mikata for appointment reminders, and patients love the usefulness and aesthetic of Mikata.
South Side Women's
We have improved safety and efficiency at our clinic by using Mikata's patient screening tool during COVID.
South Side Women's
Mikata has a great team to work with.
South Side Women's
We're able to effectively communicate with our patients via text messages using mikata.
Caleo Health
We're able to provide our patients with timely updates regarding safety precautions and changes to service delivery during the pandemic.
Caleo Health
We have been very pleased with the service. Set up was very easy and the transition from our previous provider went incredibly smooth.
Papillon Medical
We have had multiple positive comments from clients and patients stating how they prefer our new reminder system, which is great to hear.
Papillon Medical
The dashboard is very easy to use. We are able to make changes easily and the Mikata team is very thorough in assuring the changes are done correctly and in a timely manner.
Papillon Medical
Pricing is considerably lower than our previous software, and we have several more options to choose from.
Papillon Medical
Our favorite feature is that we can provide pre-visit instructions, reducing reception time making client/patient calls.
Papillon Medical
Our staff spent a large majority of their time calling patients. Since implementing mikata, our staff has been able focus on other things and get more work done.
Peak Medical Group
Mikata has provided us with the opportunity to expand our business and make it more efficient.
Peak Medical Group
Everyone at Mikata have gone above and beyond to train our staff to use the program and have made adjustments to the program to meet our clinic's needs.
Peak Medical Group
Mikata worked closely with us to really understand how a clinic operates. Their tools tackle real pain points in our workflows where they can make patients AND staff happier.
Synergy Medical
During the pandemic MIC Medical Imaging required a technology solution to help maintain physical distancing requirements in our clinics. We partnered with Mikata and had a solution within two weeks.
MIC Medical Imaging
Enabling patients to check-in for their appointment from their vehicle has been key to enhancing the safety of our staff and patients. Staff and patient feedback has been very positive.
MIC Medical Imaging
YOU HAVE NO IDEA HOW MUCH THE SERVICE YOUR COMPANY PROVIDES MAKES MY LIFE AT THE OFFICE SO MUCH EASIER!!!
Regina Gastroenterology
Our patients always come up to us and mention how much they love the texts they receive and how helpful they are.
Dahl Clinic
I appreciate the time and effort your team put into this project. They were very well versed, very patient, and great in sharing her experience and insight.
Links Clinic
It far surpassed our expectations.
Saskatoon Medical
Since switching to Mikata from a competing vendor, our patient engagement has doubled within the first 2 months of use - we expect this will continue to go up as our team and patients get used to the system. The customer support has been responsive and helpful.
GHA Surgical Centre
We have had multiple positive comments from clients and patients stating how they prefer our new reminder system, which is great to hear.
Papillon Medical
The dashboard is very easy to use. We are able to make changes easily and the Mikata team is very thorough in assuring the changes are done correctly and in a timely manner.
Papillon Medical
Pricing is considerably lower than our previous software, and we have several more options to choose from.
Papillon Medical
Our favorite feature is that we can provide pre-visit instructions, reducing reception time making client/patient calls.
Papillon Medical
Our staff spent a large majority of their time calling patients. Since implementing mikata, our staff has been able focus on other things and get more work done.
Peak Medical Group
Mikata has provided us with the opportunity to expand our business and make it more efficient.
Peak Medical Group
Everyone at Mikata have gone above and beyond to train our staff to use the program and have made adjustments to the program to meet our clinic's needs.
Peak Medical Group
Mikata worked closely with us to really understand how a clinic operates. Their tools tackle real pain points in our workflows where they can make patients AND staff happier.
Synergy Medical
During the pandemic MIC Medical Imaging required a technology solution to help maintain physical distancing requirements in our clinics. We partnered with Mikata and had a solution within two weeks.
MIC Medical Imaging
Enabling patients to check-in for their appointment from their vehicle has been key to enhancing the safety of our staff and patients. Staff and patient feedback has been very positive.
MIC Medical Imaging
YOU HAVE NO IDEA HOW MUCH THE SERVICE YOUR COMPANY PROVIDES MAKES MY LIFE AT THE OFFICE SO MUCH EASIER!!!
Regina Gastroenterology
Our patients always come up to us and mention how much they love the texts they receive and how helpful they are.
Dahl Clinic
I appreciate the time and effort your team put into this project. They were very well versed, very patient, and great in sharing her experience and insight.
Links Clinic
It far surpassed our expectations.
Saskatoon Medical
Since switching to Mikata from a competing vendor, our patient engagement has doubled within the first 2 months of use - we expect this will continue to go up as our team and patients get used to the system. The customer support has been responsive and helpful.
GHA Surgical Centre
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Try Mika’s Scribe skill free for 30 days or connect with our team.