Build the perfect Mika AI assistant for your clinic

Generate notes from conversations

Automatically creates notes from conversations

Support for 20+ languages

Understands conversations in over 20 languages

Real-time transcription

Converts speech to text live during conversations

Adjust tone and style

Lets you adjust Mika to your writing style

Customizable templates

Lets you create custom note templates

Macros, placeholders, and formulas

Insert pre-written text, capture structured data, and safely perform clinical calculations

Extra context

Uses previous appointments, intake and forms, or pasted content to generate notes

Template library

Access to expertly created templates including referral letters and PDF formulas

Coding

Automatically suggests diagnostic and billing codes

Handle patient inquiries and booking

Always available online assistant for patients

Basic appointment requests

Lets patients create a booking request for you to review and complete

Advanced appointment requests

Lets patients create a booking request based on your EMR schedule

Autobooking

Lets patients book directly into your EMR schedule

Customizable templates

Customize Mika to your triage and booking workflows

Send to Worklist

View all requests in a single, actionable worklist

Automated notifications before and after appointments

Maximize reach with customizable SMS, email, and voice notifications

Patient Hub

Link patients to beautiful, easy-to-use patient "hub" for the appointment

Patient Journeys

Customize timing and wording based on reason, provider, and location

Attachments

Attach forms & tasks to notifications

Rescheduling

Supports appointment rescheduling workflows

Cancellation

Supports appointment cancellation workflows

Check-ins

Lets patients check-in for appointments from their device

Smart nudges

Re-engage patients with nudges that stop once the appointment is booked

Online intake, forms, and prep instructions

Lets patients easiliy complete intake, forms, and prep online

Customizable templates

Customize Mika to collect the information you need

Template library

Access to expertly created templates including standardized questionnaires

Send to Worklist

Create a task in the worklist based on patient responses

Securely message patients

On-demand individual patient messaging

1-way messages

Send a message patients cannot reply to

2-way messages

Send a messages patients can reply to

Customizable templates

Create reusable message templates for commonly used messages

Select security and delivery method

Lets user decide how to secure the message and whether it should be delivered by SMS or email

Attachments

Upload and attach files, as well as forms & tasks

Notifications in EMR

Delivery and patient response notifications sent to your EMR

EMR integration add-on

Connects Mika with EMRs like TELUS and QHR

Access on mobile, tablet, or computer

Responsive web-based application. No downloads, installation, or upgrading.

User accounts for admins and staff

Unlimited user accounts for non-provider team members

Centralized account and user administration

Manage configurations and users from one dashboard

Professional onboarding

Professional, responsive Canadian onboarding team to get you up and running

Professional support

Professional, responsive Canadian support team to answer questions and resolve issues

Communication

Support contact methods

Flexible billing and payments

Consolidated billing and flexible payment options

Dedicated Customer Success Manager

A dedicated point of contact for your account

Two factor authentication

Enhance security with 2FA via authenticator app

Passkey authentication

Enhance security with passkeys

Custom password policies

Enforce custom password requirements

Custom inactivity timeout policies

Enforce custom timeout requirements

Custom data retention policies

Automated data deletion

Data encrypted in transit and at rest

Full data encryption during transmission and storage

Data stored in Canada

All data is stored on compliant Canadian servers

Data never used to train AI models

Ensures data privacy

Data never stored or used by third parties

Ensures data privacy from third-party access

SOC 2 compliant

Meets SOC 2 standards for data security

HIPAA compliant

Compliant with U.S. health information laws

PIPEDA compliant

Compliant with Canadian privacy laws

Provincial and territorial regulation compliant

Compliant with provincial/territorial health information and privacy laws