During the pandemic MIC Medical Imaging required a technology solution to help maintain physical distancing requirements in our clinics. We partnered with mikata and had a solution within two weeks.

We have been very pleased with the service. Set up was very easy and the transition from our previous provider went incredibly smooth.

Since switching to Mikata from a competing vendor, our patient engagement has doubled within the first 2 months of use - we expect this will continue to go up as our team and patients get used to the system. The customer support has been responsive and helpful.

We're able to provide our patients with timely updates regarding safety precautions and changes to service delivery during the pandemic.

We have improved safety and efficiency at our clinic by using Mikata's patient screening tool during COVID.

Our favorite feature is that we can provide pre-visit instructions, reducing reception time making client/patient calls.

The dashboard is very easy to use. We are able to make changes easily and the Mikata team is very thorough in assuring the changes are done correctly and in a timely manner.

We're able to effectively communicate with our patients via text messages using mikata.

Mikata worked closely with us to really understand how a clinic operates. Their tools tackle real pain points in our workflows where they can make patients AND staff happier.

Pricing is considerably lower than our previous software, and we have several more options to choose from.

Our patients always come up to us and mention how much they love the texts they receive and how helpful they are.

It far surpassed our expectations.

YOU HAVE NO IDEA HOW MUCH THE SERVICE YOUR COMPANY PROVIDES MAKES MY LIFE AT THE OFFICE SO MUCH EASIER!!!

We have had multiple positive comments from clients and patients stating how they prefer our new reminder system, which is great to hear.

Our no-show rate has plummeted since using Mikata for appointment reminders, and patients love the usefulness and aesthetic of Mikata.

Mikata has a great team to work with.

Everyone at Mikata have gone above and beyond to train our staff to use the program and have made adjustments to the program to meet our clinic's needs.

Enabling patients to check-in for their appointment from their vehicle has been key to enhancing the safety of our staff and patients. Staff and patient feedback has been very positive.

Adding Mikata to our clinic team was a great decision.

The Mikata team has been easy to work with and eager to enhance features that make a difference to our clinic operations, like COVID-19 screening language.

The interface makes it easy on our staff to send out regular appointment reminders to the 200+ patients who are seen daily in our clinic.

Our staff spent a large majority of their time calling patients. Since implementing mikata, our staff has been able focus on other things and get more work done.

I appreciate the time and effort your team put into this project. They were very well versed, very patient, and great in sharing her experience and insight.

Mikata has provided us with the opportunity to expand our business and make it more efficient.